Privacy & Security

  • When you register your details with us or place an order, we use a secure server. Any data you give is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure internet messages are not intercepted.

  • We collect personal information that you provide us when you open an account or place an order. You may provide us with your name, postal and billing addresses, phone numbers, email addresses and date of birth. When you buy something on our website, we collect information about your order such as items purchased, when and where you bought it and what type of payment you used. We will keep your data for as long as lawfully required for the purposes for which it was collected.

  • When you browse our website, we may also collect non-personally identifiable information such as what kind of device you used to view the website, the browser application, your browsing behaviour such as how many pages you visited, and information about how you navigated to the website – for example through a search engine, or by clicking on an advert. We may also collect your IP address.

  • When you subscribe to our newsletter, enter a competition, answer a customer survey or take part in promotions, we may collect your personal information, feedback or contributions when answering questions. We may collect the details of any email communications we send to you that you open or click on, including the links you click on in those emails. We may collect any personal information you provide us with when you contact us via email, telephone, post, or social media.

  • When you submit your personal information, you are asked to consent to us using your information for the purposes set forth in this privacy policy and our terms & conditions. We only collect information that you provide to us: if you would prefer us not to collect any personal information from you, please do not provide us with any such information. The information we request from you for the purposes of processing an order is required for this purpose: if you fail to provide this information we reserve the right not to accept your order.